Who is responsible for processing your data
What data do we collect from our customers, how do we use it and on what grounds
Who are the recipients of your data?
Impetus may outsource certain services, such as payment management, delivery/picking services, customer service, tax and accounting advising, marketing or website maintenance and digital suppliers. If so, these external companies may need to access certain information and user data. In such cases, Impetus guarantees that these third parties will have limited access to the users’ information, restricting it only to the data necessary for them to perform the subcontracted tasks. This course of action is established in the contract awarded between the parties, where personal data protection is regulated, and the partners undertake not to disclose the data in any way or use it for purposes other than the provision of the contracted services.Likewise, Impetus may disclose certain users’ personal data when it is determined by law, in a judicial proceeding or in the context of investigations of suspicious activities.Our website and app give you, in certain circumstances, social plugins from various social networks. If you decide to interact with a social network like Facebook, Twitter or Google+, for example, through account registration, your activity on our website or app will also be available to the corresponding social network. If you are connected to one of these social networks during your visit to our website or app or if interact with us through one of the social plugins, the social network may include this information to your profile on the related social network, according to your privacy settings. If you wish to avoid this type of data transfer, please close your account session on social networks before entering our website or app or change your privacy settings, whenever possible, in accordance with your preferences. We advise you to read the privacy policies of each social network you use to obtain detailed information about the personal information collection and transfer, to know your rights beforehand and to identify and select the privacy settings most suited to your profile.The personal data provided may be assigned, for the same purposes, to other companies that are part of the Impetus Group.The transmission of personal data as described in this privacy statement may include international transfer of personal data to countries whose data protection laws are not as comprehensive as those of the countries of the European Union. In accordance with the applicable law, we will only transfer personal data to recipients offering an adequate level of data protection, being the transfer of personal data to the United States of America legitimized and performed under the EU - US - Privacy Shield agreement, which guarantees the same level of security in terms of personal data protection comparing to the one ensured in the European Union. In these situations, we may eventually enter into contractual arrangements to guarantee that your Personal Data remains protected under European standards. If you would like to review these contracts, please contact us.
Where do we store your data.
How long do we store your data
What are your rights as a data provider
Warranties and warnings
The user declares that the personal data communicated to Impetus is correct and accurate and undertakes to notify any modification to the company, assuming exclusive responsibility for the losses and damages caused by the erroneous, inexact or incomplete communication of data. The user is expressly warned that when disclosing personal data in Impetus’ public platforms like Facebook, Google+, Twitter and Instagram, this information can be seen and used by other companies or individuals. Impetus does not read any personal communications published on the clients’ personal pages or profiles.
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Cookies are small data files that are installed on your computer or any other device you may be using when visiting a website and are used to record information about your browsing to ease the navigation and make it more user-friendly. These files are stored on the user's terminal, containing anonymous data that do not damage the device. They are used to record users’ preferences, such as the selected language, access data or page customization settings, both during browsing and on future visits.The web server registers and stores only the information usually registered by the server: the Internet Protocol (IP) address through which the user had access to the Internet; the date and duration of the user's access to www.protechdry.com ; the Internet address of the website from which the user has access to www.protechdry.com.The information collected on to www.protechdry.com aims to measure the number of visits to the different pages that make up this website, which will allow Impetus to make it more useful to its users.This information is not used by Impetus to track or collect any personally identifiable information from visitors, including linking the IP address to the user's identity or for any purpose other than those referred to in the previous paragraph.Pursuant to Law no. 41/2004 of 18 August, the storage of information and the possibility of access to the information stored in a user's terminal equipment (in particular through cookies) are only carried out by Impetus if the user has given his prior and express consent to the installation of cookies on his device.Types and Functions of CookiesFunctional:This type of cookies enables the navigation through the website. It also allows us to remember the preferences of the user, namely the country and language selected to access our website. These cookies are managed by Impetus and are described below:· User ID: to identify and authenticate the user as well as to save the items added to the cart or to the favourites list. Saved only during user session.· Session ID: identifies the user's requests during the session, namely the choice of country and language. Persistently saved until cookies are reset.· User navigation: this type allows user navigation identification, such as login, first page, scroll and click zones. Saved only during user session.· Protocol: allow the change between non-secure protocols (http) and secure (https) domains. Saved only during user session.PerformanceThese cookies allow us to improve the functionalities of our website, through the analysis of its use. In some cases, this type of cookies helps us improve the loading speed during navigation. Failure to accept these cookies may result in slower website navigation and an absence of recommendations. These cookies allow us to continue to improve our website, to ease the purchase process and make it more enjoyable for the user and to improve the marketing messages we send to our customers. These cookies are managed by the authorized partners as explained below:
MarketingThese cookies record your product and purchase preferences and help us with our marketing initiatives. In addition, they allow us to share data with our advertisers, so that the advertising shown to a particular user is more relevant according to their preferences. We work with companies that can collect navigation information from our website and from the interaction with our communications and advertisements to show personalized ads on behalf of Impetus. Our website and app also make use of retargeting technologies that allow us to show visitors who have already demonstrated an interest in our store and products customized ads on partner websites. Impetus is not responsible for the content or accuracy of third-party websites.
- Google Analytics: A service provided by Google, based in the United States of America, to monitor our website. In order to obtain user access information, they analyse: the number of times a user visits the website, dates of the first and last session, duration of the session, search engine and search word used to access our website, website or third party link that led to www.protechdry.com, the geographic location where the user accessed the website and the device used. The configuration and storage settings of this cookies are predetermined by the Google service. Impetus is not responsible for the content or accuracy of third-party websites. Cookies persistently saved until cookies are reset.
- Lucky Orange: Click mapping service, which allows you to get information on the most clicked areas on the website and its duration. These cookies help us understand if there is any area of the website where users have more difficulty, so we can improve navigation. Cookies persistently saved until cookies are reset.
In case of blocking or disabling cookies, no cookie will be stored on your equipment, but it is not guaranteed the proper functioning of our website and the user might not take maximum advantage of the contents available. In every new access to the website, you will always be asked for permission to enable cookies.The user is entitled to the right to withdraw consent to this Cookies Policy at any time by deleting the cookies stored on his computer through the configuration options of your Internet browser.You can consult this information for the main Internet browsers at the following addresses:Chrome: at https://support.google.com/chrome/answer/95647Explorer: at https://support.microsoft.com//help/278835/how-to-delete-cookie-files-in-internet-explorerFirefox: at https://support.mozilla.org/Safari: at https://support.apple.com/kb/ph5042Finally, for a greater control over cookies enabling, you can install programs or add-ons to your browser, known as "do not track" tools, which allow you to choose the cookies you want to enable.Any change to this Cookies Policy will be duly disclosed through a notice published on the website and, in that case, the user will be asked to declare his explicit acceptance of the updated Cookies Policy.
- Facebook: navigation, products viewed and purchase behaviour registered on our website are particularly useful so that we can undertake a personalized communication approach on Facebook and Instagram, showing our users relevant products and services, tailored to their preferences. Cookies persistently saved until cookies are reset.
- Google AdWords: navigation, products viewed and purchase behaviour registered on our website are particularly useful so that we can undertake a personalized communication approach on Google's search engine and partners, showing our users relevant products and services, tailored to their preferences. For more information on this subject, read Google's advertising settings: https://adssettings.google.com/authenticated
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